Privacy Policy

Welcome to Petrabuy. Your privacy is important to us. This Privacy Policy explains how Petrabuy collects, uses, stores, and protects your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

• Full name
• Phone number
• Email address
• Profile picture
• Delivery addresses
• Payment information
• Account login credentials

Location Information

Petrabuy uses your device location to show nearby businesses, improve map functionality, provide delivery services, estimate delivery times, and improve search results.

Order and Transaction Information

• Products viewed or purchased
• Orders placed
• Delivery requests
• Order history
• Payment transactions
• Communication with businesses or delivery personnel

Device and Technical Information

• Device type
• Operating system
• App version
• IP address
• Mobile network information
• Crash reports and diagnostics

2. How We Use Your Information

• Create and manage your account
• Connect you with nearby businesses
• Process orders and deliveries
• Improve customer support
• Send order updates and notifications
• Personalize your experience
• Prevent fraud and abuse
• Improve app performance and security

3. Sharing of Information

Businesses

Your order details, name, phone number, and delivery information may be shared with businesses to fulfill your order.

Delivery Personnel

Delivery drivers may receive necessary information such as your name, delivery address, phone number, and order details.

Service Providers

We may work with trusted third-party providers for payment processing, cloud hosting, analytics, maps and location services, and push notifications.

Legal Requirements

We may disclose information if required by law or to protect the rights, safety, and security of Petrabuy, our users, or others.

4. Location Services

Petrabuy relies on map and location technologies to connect users with nearby businesses and delivery services.

You can disable location permissions through your device settings, but some app features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and personal data subject to applicable legal requirements.

7. Children's Privacy

Petrabuy is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to remove it.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent
• Object to certain processing activities

9. Third-Party Services

Petrabuy may contain links or integrations with third-party services such as payment gateways, maps, and external business pages.

We are not responsible for the privacy practices of third-party services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or on our official platforms.

Continued use of Petrabuy after updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact us at:

Email: support@petrabuy.com
App Name: Petrabuy